Sync2-Besprechungen, Kundenstimmen & Rückmeldungen

Thanks for your help with this super useful product and getting my issue fixed.

Fantastic tech support from Tyler today with calendar sync and recovery of email messages to outlook via IMAP. Of the many places for many products I have received tech support over the years, your guys are top notch. (Please buy Adobe and take over their tech support)

Very fast and perfect answer to my questions.

Tyler the technician was very professional and courteous but I cannot say the same for the gentleman who answered the phone when I called in for information on how to retrieve my activation code. He was curt, condescending and talked over me as if he couldn't be bothered. I have been in the software support business fro 35 years and work for a software company as a pre-sales engineer and I believe if you would like to grow your business (especially to corporate users) you should consider training this gentleman in customer service skills. He had an eastern European or Russian accent.

Second time and both excellent. Your quick response and rapid understanding of the issues is a pleasure in today's support environments. Your people communicate rapidly and with clarity.

I can't believe the service was so fast. From ticket close to open was 10 minutes tops.

Thank you.

Your techs were not just knowledgeable but fast. I have never had such quick service before. Thank your tech team for me. Gary

i would like a chat in french language , if possible!

Would be nice to know what happened to create the problem that was solved to prevent from it reoccurring in the future. I noticed that you did two things. 1. ensured r/w access to the entire sync2 app data folder. 2. deleted recreated sync file.