Credit cardsWe accept all major credit cards including MasterCard, EuroCard, Visa, Amex, Diners, Discover.
What if I don't want to send my credit card details over the Internet?
Alternatively, you can place your order via Paypal or over the telephone with one of our Customer Services Representatives who will be happy to help you.
How safe is it?
Using your credit card to purchase products from the 4Team Corporation Web sites (www.4team.biz and www.4TeamStore.com) is a secure process. Your personal information and credit card details are secured before they leave your computer and therefore cannot be read as they are sent to us via the Internet. Your credit card information is not stored with us. All credit card processing is done via PayPal.
What about taxes?
The tax applied to your order may vary according to a number of factors: these include your address, the registration / delivery address for your product(s), exempt status, etc... Where applicable, tax is calculated and rounded at a per-unit level.
Customers Who Reside in the Americas (including USA)
If a product is delivered within the state of Florida, USA, unless you are exempt, you will be charged sales tax at the current applicable rate on that item. 4Team Corporation does not collect Sales or Use Tax for other states and, where state law requires, you may have to self-assess and report Use Tax on products purchased from us.
Customers Who Do Not Reside in the Americas (including USA)
4Team Corporation does not collect Sales or VAT Tax*, and you may have to self-assess and report Tax on products purchased from us. Orders delivered to other countries outside US, do not include VAT or Sales Tax.
*Except when payment is made via Online Banking services, such as Sofort and GiroPay in these countries: Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Slovakia, Spain and Switzerland. In this case 20% VAT will be automatically added to the total sum of the order and shown on the Invoice from 4Team Corporation Ltd, UK.
What is the CCID/CVV and where can I find it?
For your protection, we ask that you enter an extra 3-4 digit number called the CCID/CVV. The CCID/CVV is NOT your PIN number. It is an extra ID printed on your Visa, MasterCard, Discover, or American Express Card.
Visa, MasterCard, and Discover: On the back of the card in the top-right corner of the signature box. It is the the three-digit number following the credit card number.
American Express: On the front of the card. Enter the four-digit number on the right directly above the credit card number.
Bank Transfer/Check/Money OrderYou can pay for your order by bank transfer or check in US Dollars.
Payment by check
Please make checks payable to "4Team Corporation". Checks should be sent to our office. We accept checks in US Dollars only.
Payment by bank transfer / wire transfer
Use on-screen payment instructions after your ordering process is completed.
! Remember to reference your company name and invoice number with all payments.
Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment. For immediate purchase and activation please use our Credit Card, PayPal options. We will send you the Activation Code within 24 hours.
! Please remember: That you are responsible for any and all transaction fees charged by the banks performing the transaction. Be sure to ask your bank what their fee is for performing the transfer and include it in the amount transferred. Any transaction fees that decrease the total amount received into 4Team Corporation's account will be due immediately.
We support some of the Online Banking services such as Sofort and GiroPay. For payments through GiroPay or Sofort in any currency 20% VAT will be automatically added to the total sum of the order.
Payment in real time using your online banking login securely via Sofort Banking with instant order delivery.
Supported countries (EUR only): Austria, Belgium, France, Germany, Italy, Netherlands, Poland, Slovakia, Spain, Switzerland.
Supported countries (GBP only): United Kingdom.
Payment using online bank transfer with PIN and TAN via GiroPay for instant order delivery.
Supported countries (EUR only): Germany.
We do not store any payment information.
Purchase OrderWe accept authorized purchase orders from US corporate customers, government agencies and educational establishments.
Please fax, mail or scan and e-mail purchase orders to 4Team Corporation:
Fax: +1 (954) 780-3795
Post your purchase order:
5645 Coral Ridge Dr #211
Remember to reference your company name and invoice number with all payments.
Please note that we cannot allow download and activate our products until we have received payment. For immediate purchase please use our credit card, Paypal/Credit Card options. We will send you the Activation Code within 24 hours.
We work with the POs in the following way:
We will fax or e-mail you our invoice and wait for your actual payment before activating the software.
You can download the trial version of the product and use it.
You make the payment. You can pay by credit card on our Web site or send us your check. In this case you will have to go through the payment process on the Web site anyway, choosing the method of payment as "check by mail".
We will e-mail you the Activation Code for the program after receiving your payment (you will be able to activate your trial version without reinstalling).
Please note that we will not activate our products, whether downloaded for trial or for full use, until/unless we have received the payment.
All your payment information is secured and protected by SSL certificates issued by the Go Daddy Secure Certification Authority (www.4Team.biz) and GeoTrust DV SSL CA (www.4TeamStore.com). The SSL certificate verifies that we are who we say we are. By clicking on the Go Daddy or GeoTrust Authentic Site Seal, you are linked to a secure page on this Web site that provides details on the Authentic Site program as well as how to view our Digital ID. Click the seal if you would like to see the 4Team Corporation Web site's verification details and Digital ID. Worried about using a credit card to buy over the Web? None of our customers have reported fraudulent use of a credit card as a result of purchases made from our Web site. Here are some reasons why:
- When ordering through our Web site, your Web browser secures all of your personal and credit card details before being transmitted to us across the Internet.
- None of your details are stored on our Web server or any other machine that can be accessed from the Internet.
- Alternatively you can place your order by speaking to one of our Customer Services representatives who will process your order and create an Internet logon for you. You can then connect to our Web site and download the products that you have bought.
Worried about Viruses? We at 4Team Corporation go to great lengths to ensure any product you download from us is virus free. All products are virus checked before we securely place them onto our Web site. We run virus checkers on our Web servers every day.
To make sure that your organization is ready to utilize this product, we strongly recommend that prior to purchasing you install the Free Trial Version (full functionality during 14 days), which can be downloaded from products websites. There is no refund after purchasing the product.
Some products have 100% Money back guarantee policy. In this case please send us refund request. Within 5 days of receipt of your Request (and receipt of the products where applicable) we will issue refund equal to the amount you paid. Please check the product website.
The more you buy, the more you save. Price breaks start at 10 licenses (on some products at 2). If you have any questions regarding this, please contact us.
Send us your NPO-statement of tax exemption by fax and indicate the name of the actual purchaser and his/her email address, where we can send the Promo Code that will generate the discount.